Digital BLUR is a unique framework created by KNOLSKAPE to help organizations and individuals navigate the disruption caused by the digital revolution. According to it, 4 crucial lines that impact business are blurring away: B- Boundary-less organizations and industries
L – Limitless digitization
U- Unbounded innovation
R- Relentless iteration
Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.