Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
Why Content Marketing projects succeed (and fail)
I write about my experiences in the field of Content Marketing. Here are the reasons why Content Marketing projects succeed and fail. Be sure to follow all the advice I offer towards making your projects successful. But be prepared for failure too.
Microsoft announces ‘Week of AI’ to upskill developers and organizations on AI
Today there is a demand-supply gap for artificial intelligence and machine learning skills in the industry. Organisations like Microsoft are doing their bit to address this challenge. In fact, Microsoft just announced the launch of a specially curated online Artificial Intelligence (AI) program aimed at enabling the developer community and workforces across organizations across India to harness the power of AI. We bring you details about this free AI program.
Most Attacked Sectors are Also Most Cybermature: Report
New data ranking the ‘cybermaturity’ of organisations reveals the most commonly targeted sectors are also the most prepared to deal with the ever-evolving threat landscape. The finance and the technology sectors are the most cybermature, however they were the most attacked, each representing 17% of all attacks, and feature in the top five risks for every region. Read excerpts from this report here.
Why Everyone Wants to be a Part of the AWS Universe
We take you behind the scenes of the AWS Summit 2019 in Mumbai. Read why businesses, developers, start-ups, and SMBs are keen to be part of the AWS ecosystem. It's also interesting to learn how AWS is doing its bit to reskill developers.
Episode#1: Dr. Rishi Mohan Bhatnagar on the Future of IoT and 5G in India
PODCAST: Listen what Dr. Rishi Mohan Bhatnagar has to say about the future of IoT and 5G in India.
Dr. Rishi Mohan Bhatnagar is an established Thought Leader in the Internet of Things and Digital Space. He brings over two decades of industry experience, working for Information Technology companies.
