Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
World IoT Day: What it means for us
IoT is becoming an intricate part of our lives. We need to be aware of how we use it. And we need to secure all our IoT devices, by updating their software regularly. IoT will make our lives simple, but we need to find ways to use it for other purposes like conserving energy and protecting our environment.
‘The role of the Application Leader will change in the next 5 years’
Mathew Hotle, Distinguished VP Analyst, Gartner gives us a glimpse of what application development will be like in 2023. He told us what application organisations need to do to take advantage of the new opportunities
The Cloud comes to the on-premise data centre
Realising that customers are not in a hurry to migrate all workloads to the public cloud, cloud service providers are offering solutions that bring cloud compute and storage to on-premise data centres, and integrating these with their public cloud services.
How to Make an Indian Engineer Job-ready
A third of Indian engineering graduates are not employable by the industry as they lack core skills. WileyNXT is attempting to solve this problem through a series of learning and accelerator programs that it is launching in India.
Why a Shipping and Logistics company wants to be a Technology Company
The 41-year Transworld Group wants to integrate its 60 different IT systems on a cloud platform and embrace AI, machine learning, and blockchain
