Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
The Latest API Trends and the Opportunity for Start-ups
Gartner Research Director Mark O’Neill talks about API challenges, trends, and the steps organisations should take to design more secure APIs that can evoke a faster response – for better customer experiences
‘Oracle CODE is By Developers and For Developers’
Oracle connects with the developer community through a series of gatherings around the world called Oracle CODE. It recently conducted the third...
IBM CEO: We are at the beginning of Chapter Two, which is an era of Enterprise Innovation
IBM CEO Ginni Rometty speaks about the three dimensions of Chapter Two for AI and Cloud, and what businesses need to do next to leverage these technologies. Trust is also an important factor in Chapter Two
IBM Will Train 200,000 Women Across India for the STEM-Related Careers of the Future
IBM today announced significant collaborations across India that will advance the skills and careers of more than 200,000 (2 lakh) female...
Microsoft’s Project Sangam accelerates India’s Swachh Bharat Mission
Microsoft India partnered with The Ministry of Housing and Urban Affairs (MoHUA) to deploy Microsoft’s Project Sangam (cloud-hosted, mobile-first...
