Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
Gartner says Customer Relationship Management Software Market Grew 12.3 Percent in 2015
Mumbai, 25th May, 2016 — Worldwide customer relationship management (CRM) software totaled $26.3 billion in 2015, up 12.3 percent from 23.4...
Samsung introduces Galaxy Tab Iris for government and enterprises in India
Tab has Iris recognition technology; an advanced, secure and reliable biometric solution for Aadhaar authentication will spread the vision of...
IBM breakthrough phase-change memory is faster, more durable than DRAM and USB memory sticks
Technology can speed up machine learning and access to the Internet of Things, mobile phone apps and cloud storage New Delhi, May 18, 2016 -- For...
Gartner says profit opportunities exist for PC vendors
Gross Margin for Ultramobile Premium PCs Can Be up to 25 Percent Gaming PCs Offer Long-Term Profitability Mumbai, 18th May, 2016 — The worldwide...
‘IoT projects must translate into something tangible for the business’
Gartner predicts there will be 25 billion connected ‘things’ by the year 2020. While IoT is already being used in the industrial world, many...
