Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
How You can Be a ‘Trailblazer’ in the Salesforce Economy
Salesforce is the No. 1 CRM company in the world and offers market leading applications. It enjoys healthy growth and its customer base is increasing steadily. But the company now wants to do good and help create jobs and contribute to the Indian economy. Here’s its plan to build a Salesforce Economy.
Oracle Responds to Demand for Cloud Services with Launch of Gen 2 Cloud Regions in India
Oracle just announced the opening of its Gen 2 Cloud region in Mumbai, with plans to open another region in Hyderabad next year. This aggressive expansion is in line with Oracle’s plans to add 20 new Gen 2 Cloud datacenters globally by the end of 2020.
Logistics Majors in the GCC Region Leverage IoT and Robotics to Automate their Supply Chains
IoT is not a new technology in the logistics sector, and companies have been using it for years. Data-driven logistics improves the accuracy and speed of communicating information upstream and downstream in the supply chain. It also reduces human error in this communication.
When IoT sensor data is integrated with warehouse management systems, it offers better visibility of order fulfillment and inventory, allowing managers to process orders more efficiently.
Intel and Brown University Deploy AI to Help Paralyzed Patients Regain Movement
Intel and Brown University today began work on a DARPA-funded Intelligent Spine Interface project that aims to use artificial intelligence (AI) technology to restore movement and bladder control for patients paralyzed by severe spinal cord injuries.
Walmart Inc. Using Blockchain Technology for Traceability Project for Seafood from India
Walmart Inc. today announced that it is piloting blockchain technology for end-to-end traceability of shrimp sourced in the Indian state of Andhra Pradesh and shipped to select Sam’s Club locations in the U.S. The pilot project is the first known use of blockchain to track shrimp exports from the farmer in India to an overseas retailer. Ultimately, it will help seafood farmers in the region to strengthen the shrimp supply chain and reinforce customer trust in the product, helping promote India as a preferred source of seafood, while also enhancing food traceability and transparency for consumers in the U.S.
