Air India Successfully Deploys First Agentforce Use Case from Salesforce
The first Agentforce use case is customer refunds. Customers now benefit from faster resolutions, timely refund processing, and proactive updates.
Top Stories
6 lessons businesses can learn from the film ‘Mission Mangal’
The Bollywood film 'Mission Mangal' teaches us a few lessons that can be applied in the business world. Success is about good timing, persistence, having the right team, and being the first.
Jio and Microsoft to Accelerate Digital Transformation in India
Reliance Jio Infocomm Limited (Jio), a subsidiary of Reliance Industries Limited, and Microsoft Corp. are embarking on a unique, comprehensive, long-term strategic relationship aimed at accelerating the digital transformation of the Indian economy and society.
How the IT Industry in India Has Kept up and Evolved with Business Demands
IN-DEPTH: Facing intense competition, a volatile economy, disruption, and consumer demand, Indian businesses have changed their models over the years. Here’s how the IT industry kept up.
Intel Trains 150,000 Students and Developers in India; hosts AI DevCamp
ntel hosted its premier global AI developer event, the Intel AI DevCamp (Intel AIDC), in Bengaluru recently. Built by AI practitioners, the conference included an AI developer workshop providing 150 developers hands on experience using Intel’s AI hardware and software portfolio. Intel also announced that it has trained more than 150,000 developers, students and professors across 150 organizations in the country over the past two years.
Skills Shortages, Project Complexities and Security Challenges Holding Back IoT Adoption: Microsoft Report
Microsoft has launched a new report – IoT Signals – that provides an industry pulse on the state of IoT adoption to help inform how the company can better serve its partners and customers, as well as help business leaders in development of their own IoT strategies. Microsoft surveyed more than 3,000 IoT decision-makers in enterprise organizations to give the industry a holistic, market-level view of the IoT ecosystem, including adoption rates, related technology trends, challenges and benefits of IoT.
The study found is that while IoT adoption is on the rise and opening the door to business transformation, companies are being held back by skills shortages, project complexity and security challenges.
