by Luke Skywalker | Apr 16, 2025 | TOP STORIES OF THE WEEK
Mumbai, India — April 15, 2025 Salesforce, a leading AI CRM company, announced the expansion of its collaboration with Air India with the adoption of Salesforce Agentforce. As part of its ongoing digital transformation, Air India is among the first airlines to go-live...
by Luke Skywalker | Dec 4, 2024 | TOP STORIES OF THE WEEK
Routine business processes take up a lot of time. For instance, filling out forms to claim travel expenses is a dreaded task for most business travelers. Another example is the employee onboarding process, which involves a series of interviews and forms. But what if...
by Brian Pereira | Jul 1, 2023 | STARTUPS & SMB, Data & Analytics, IT/ITES/BPO/KPO, TECH @ WORK
Mumbai, June 27th, 2023: Salesforce today announced the launch of Salesforce ‘Starter’ for Micro, Small and Medium Enterprise (MSME) businesses in India. Starter is an easy-to-use CRM that includes sales, service and email outreach tools in one suite, helping...
by Brian Pereira | Jun 11, 2023 | E-COMMERCE & RETAIL, AI - ML, DIGITAL MARKETING, DIGITAL TRANSFORMATION, IT/ITES/BPO/KPO, TECH @ WORK
San Francisco — June 7, 2023 — Today at Connections, Salesforce introduced its latest generative AI product offerings, Marketing GPT and Commerce GPT. With Marketing GPT, marketers will be able to automatically generate personalized emails, smarter audience segments,...
by Brian Pereira | Aug 15, 2021 | OIL & GAS, ENERGY & UTILITIES
Global CRM major Salesforce announced that Bharat Petroleum Corporation Limited (BPCL) will be leveraging Salesforce to support its aggressive digital transformation strategy. BPCL has deployed Salesforce Sales Cloud and Service Cloud along with business analytics...
